Cookie Policy

1. A Quick Introduction

Cookies may be small, but being clear about them matters.

This Cookie Policy explains how Creative Edge Ltd ("Creative Edge", "we", "us" or "our") uses cookies and similar technologies on the iD7 website at https://id7.co.ke/.

iD7 is a brand and business division of Creative Edge, not a separate legal entity.

This policy works alongside the iD7 Privacy and Data Protection Policy, which is available through the website footer.

2. Who Is Behind the Website

The company responsible for the iD7 website and the information collected through it is:

Company: Creative Edge Ltd

3. What Cookies Actually Are

Cookies are small text files placed on your device when you visit a website. They help websites work, remember useful choices and provide a clearer picture of how people use them.

The iD7 website may also use similar technologies, such as:

• Browser local storage;
• Session storage;
• Pixels or web beacons;
• Tags and scripts;
• Device or online identifiers; and
• Server-side event or log information.

To keep things simple, we refer to all of these as "cookies" in this policy.

4. Why We Use Them

We may use cookies to:

• Keep the website running securely;
• Remember your privacy and consent choices;
• Process contact or brief forms;
• Understand which pages and features people find useful;
• Measure website interactions and enquiries;
• Spot errors and improve performance;
• Understand how visitors find us; and
• Measure advertising, if advertising technologies are introduced.

We will not use cookie information for a materially different purpose without providing appropriate notice and obtaining consent where required.

5. The Different Types of Cookies

5.1 Strictly Necessary Cookies – The Ones the Website Needs

These cookies help the website operate securely and provide features you request. They may support security, form processing, website delivery and remembering your privacy choices. Because the website needs them to function, they cannot normally be switched off through our Cookie Settings. Blocking them through your browser may affect how parts of the website work.

5.2 Analytics Cookies – The Ones That Help Us Improve

Analytics cookies help us understand how people use the website—for example, which pages are visited, how visitors arrive and whether important interactions take place. We may use analytics services provided by Google or other approved providers. Where consent is required, these technologies will remain inactive until you choose to accept analytics cookies.

5.3 Functional Cookies – The Ones That Remember Helpful Choices

Functional cookies may remember preferences or support enhanced website features that are not essential to basic operation. If we use them, their details will appear in the Cookie Settings control on the website.

5.4 Advertising Cookies – The Ones Used for Campaigns

If enabled, advertising cookies may help us measure campaigns, understand conversions, avoid showing the same advertisement too often or provide more relevant advertising. Where consent is required, advertising cookies will remain inactive until you choose to accept them. Their details will appear in Cookie Settings.

6. A Little Help From Third-Party Tools

We may use approved providers for website hosting, security, consent management, analytics, tag management and advertising. These may include:

• Website hosting and security providers;
• Consent-management providers;
• Google Analytics or comparable analytics services;
• Google Tag Manager or comparable tag-management services; and
• Advertising or conversion-measurement providers, where enabled.

These providers may process information under their own privacy terms. We remain responsible for selecting providers carefully and putting suitable contractual, security and transfer safeguards in place.

7. How Long Cookies Stay Around

Some cookies are session cookies, which ordinarily disappear when you close your browser. Others are persistent cookies, which stay for a set period or until you delete them.

The cookies used may change as the website develops. Current details—including the provider, category, purpose and duration of each cookie—are available through the Cookie Settings control on the website.

We review the technologies we use and update Cookie Settings or this policy when appropriate.

8. You Are in Control

When you first visit the iD7 website, you may be shown a banner that lets you:

• Accept all optional cookies;
• Reject non-essential cookies; or
• Choose which categories you are comfortable with.

Strictly necessary cookies may operate without optional-cookie consent because they are needed to provide the website or a feature you request.

Where we rely on consent, your choice must be voluntary, specific and informed. Refusing optional cookies will not prevent you from accessing the core website. You can change or withdraw your choice at any time through the Cookie Settings control.

Withdrawing consent does not affect processing that took place before your choice changed. Once consent is withdrawn, the relevant optional technologies should stop operating. You may need to remove previously stored cookies through Cookie Settings or your browser.

9. What Analytics and Advertising May Tell Us

Analytics services may collect:

• Approximate location derived from an IP address;
• Device, operating-system and browser information;
• Pages viewed and navigation activity;
• Referral or campaign information;
• Website interactions and event timestamps; and
• Online or device identifiers.

We do not intend to send names, email addresses, telephone numbers, free-text form messages or other directly identifying form information to analytics providers through website measurement events.

If advertising or conversion-measurement services are enabled, they may use online identifiers to measure campaigns or provide relevant advertising. Where consent is required, these services will not activate before you accept the relevant cookie category.

10. Your Browser Has Controls Too

Most browsers let you view, block or delete cookies through their settings. The exact controls vary, and blocking certain cookies may affect how the website works.

Your browser provider's help pages normally explain how to manage these settings. Browser controls operate separately from the Cookie Settings available on the iD7 website.

11. When Information Travels

Some hosting, consent, analytics or advertising providers may process information outside Kenya.

Where this happens, we take reasonable steps to ensure the transfer follows applicable data-protection law and uses an appropriate safeguard or another permitted transfer basis.

More information about current providers is available through Cookie Settings and the relevant provider privacy notices.

12. We Do Not Keep It Forever

Cookies remain on your device for the browsing session or for the period shown in Cookie Settings.

We may separately retain consent, analytics, attribution and security records for as long as reasonably necessary for their purpose and any applicable legal, contractual or operational requirements.

13. If This Policy Changes

We may update this policy when the website, service providers, consent configuration or legal requirements change.

The latest version will appear on this page with an updated "Last updated" date. If a change materially affects optional-cookie processing, we may ask you to make a new choice.

14. Questions and Complaints

Company: Creative Edge Ltd

For questions regarding this policy, please contact the Office of the Data Protection Commissioner of Kenya through the ODPC website.